Skip links

Help Centre

Order Management

To place an order on Habeeye, simply browse the products, select the items you wish to purchase, and proceed to checkout.

Habeeye customers can securely make instant payments using the eDahab mobile wallet and utilize the Habeeye wallet feature to earn loyalty points.

Yes, you can easily track the status of your order by logging into your Habeeye account and checking the order status.

Your feedback on the status of your order is highly appreciated. Feel free to share any comments or suggestions with us as we strive to enhance your shopping experience with us.

You can easily contact our customer support team through the live chat on our app for any assistance you may need.

To report a incident with a Habeeye merchant or delivery partner, please reach out to our dedicated customer support team. Your feedback is valuable in helping us improve our services.

Product Delivery

The delivery driver may take photos of your items for verification followed by a One Time Verification Pin for quality assurance purposes. This helps us ensure that the correct items are delivered in good condition and provides transparency throughout the delivery process.

We understand the frustration of order delivery delays. Contact us, and we will assist you in resolving the issue promptly.

To initiate the return process and explore refund options, customers are required to contact our merchant partners directly. This involves discussing the return procedure and determining the available refund options with the respective merchants, please contact our customer support team for assistance and further instructions.

If the delivery partner failed to deliver your order, we sincerely apologize for the inconvenience caused. Kindly inform us so we can investigate and take appropriate actions.

If you receive a wrong or damaged item, please contact our customer support team for assistance and further instructions.

There is no minimum order requirement for delivery on Habeeye, enjoy shopping without restrictions.

Shopping

If you come across inaccurate details about a Habeeye Merchant store, kindly inform us promptly so we can update the information for better user experience.

We understand the frustration of order delivery delays. Contact us, and we will assist you in resolving the issue promptly.

To initiate the return process and explore refund options, customers are required to contact our merchant partners directly. This involves discussing the return procedure and determining the available refund options with the respective merchants, please contact our customer support team for assistance and further instructions.

If the delivery partner failed to deliver your order, we sincerely apologize for the inconvenience caused. Kindly inform us so we can investigate and take appropriate actions.

If you receive a wrong or damaged item, please contact our customer support team for assistance and further instructions.

Get started with Habeeye

Thinking of starting your own buisiness?

Transform your business idea into reality with Habeeye

Empower yourself as an entrepreneur using the Habeeye Platform for Merchants. Showcase what you offer, reach more customers, and build a successful business from the ground up with no investments

SEARCH FOR A SOLUTION

F.A.Q.

Merchants

Find answers to commonly asked questions about using the Habeeye Platform for Merchants.

Analytics & Reporting

Order Management System

Create Promotions,
Track Sales & Drive Growth

Drivers

Find answers to commonly asked questions about using the Habeeye Platform for Drivers.

Flexible Working Hours

Receive Notifications
and Updates

Benefit from Reliable Support and Resources

Partnerships

Get valuable insights and discover strategies to increase your potential earnings

Leverage Data
To Maximize Earnings.

Explore Innovative Partnership Opportunities

Targeted Marketing Campaigns